Void a Check

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Void a Check
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1689505516
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  1. I am trying to void an old check from 2017 and it is not letting me - giving the error reason:

    "You must specify an AP Control GL Account or a Debit GL Control Account in order to void the Cash Disbursement. Please set the Debit GL Control Account on the Cash Disbursement or set the AP Control GL Account in the Account Settings tab."

    Of course if I try to add a Debit GL now, it wont because the period is closed.  How can I void this?

     


  2. Hi Richa,

    Instead of adjusting the original payables amount, a credit memo can be created and applied to the original payable to lower the amount or a 2nd payable can be created to increase the amount. 

    Thank you,

    Ryan


  3. We paid 2 payables to Enterprise on 1 check. It was for the wrong amount so we voided the check. I tried to Unpost the payable to amend the amount. The system won't let me since there is a voided check attached. How do we amend the amount without losing the history of this issued check?


  4. Hi Richa,

    We are looking to further lock this down so that this doesn't happen, but you now have 2 options:

    1. Leave it as is since it is a wash, this will still show the history of who created this and voided it.

    2. Delete the disbursement, created a new one, then void it. 

    Thank you,

    Ryan


  5. One of the Users actually Unposted the check after voiding it.

    Now this is not letting them post the Check again. I understand  there is no impact because posting  is going to have both actual and the reverse transactions.

    Is there anything we could do now ? Or should leave them as is.

     

     


  6. jeanae.remala1.5641722734937903E12 (LionHeart Critical Power Specialists)

    I voided a check that was for a duplicate payment. How do I "void" or change the duplicate A/P now? Or even delete it?  I'm getting this error message.  It was part of a posted AP disbursement batch and I don't want to delete the entire batch.

    ERROR MESSAGE:

     

    The account payable has associated AP Disbursments. You must remove these records before you can unpost the account payable record

      

     


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