Finance Charges

Comments

3 comments

  • Phillip Poskus

    Hi Stephanie,

    We've automated use cases like this one for our customers previously via process builder or apex. 

    You could set this up to automatically add a billing line for a finance charge based on a set of defined criteria or your team member could select to add the finance charge and have it automatically add. 

    Thanks!

    Phillip

    Squareblue Consulting

     

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  • Stephanie Dunn

    Hi Phillip,

    Thank you for your comment and insight!

    My follow-up question would be: how do you combat the situation of not being able to add a Billing Line because the Billing has already been posted? (Say a partial payment was made to the invoice). Does your code essentially unpost > create Billing Line > re-post the Billing?

    Best wishes,

    Stephanie Dunn

    Vantage Retirement Plans

     

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  • Phillip Poskus

    Hi Stephanie,

    No, it wouldn't necessarily solve that problem. We don't typically recommend customizations to our customers that Post/Unpost records as this adds the potential for errors from a process prospective as well as a technical prospective. The example you highlighted above would be a very complex situation as the Cash Receipt would have to be unassociated and re-associated as well. 

    You could use a similar process to the one I described above to create a completely separate Billing for the finance charge and have it relate back to the original Billing via a lookup. In this instance, you'd have a related list of "Finance Charge Billings" on the original Billing. 

    Thanks!

    Phillip Poskus

    Squareblue Consulting

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