AP Automation is available to all customers operating in US Dollars. To activate the features, please send an email to licensing@accountingseed.com.
Overview
The information in this article provides an overview of the process for onboarding when using the Accounting Seed’s AP Automation features. For more information about AP Automation, refer to the AP Automation Overview article.
This article includes all of the configurations that are necessary as a part of the onboarding process. The information in the article is listed in the order and process for customers to complete the necessary steps.
Contents/Checklist
-
Configure Payment Services in Accounting Seed
- Update Vendor Records with Address and Contact Information
-
Update Page Layouts and Permissions (Existing Customers)
- Ledger Object
- Lighting Record Pages Edits
- Account Object
- (Optional) Add ACH Quick Action Button
- Payable Object
- Update Permissions
- Update the Payable Lightning Record Page
- Payable Line Object (New and Existing Customers)
- Cash Disbursement Object
- Payment Method Object
- General Ledger Account Object
- Bank Disbursement Object
- Bank Account Object
- Activate Remote Site Setting and Authorize AS Hub on Payment Settings
- Set the Default Payment Services Ledger
- Enroll Ledger(s) in Payment Services
- Complete the Bank Account and GL Account Settings
- (Optional) Enable Automated Match in Bank Direct Connect
- Configure Payment Services in Edenred
-
Process Test Payments and Enroll Vendors
- Add Basic Vendor Setup for any Payment Services Type (ACH, Virtual Card, or Check)
- Complete the Additional steps to Test an ACH Vendor
- Complete the Additional steps to Test a Virtual Card Vendor
- Complete the Additional steps to Test a Check Vendor
- Run a Micro-transaction Test(s)
- Import Vendor Payment Methods For ACH Vendors
- Enable Vendors for Payment Services
- Configure Payment Proposal
- Configure Email to Payable
Configure Payment Services in Accounting Seed
Update Vendor (Account) Records with Address and Contact Information
Email to Payable
When using the Email to Payable feature, complete the step below on the Account record for each Vendor.
- Ensure that the Primary Contact field is populated on the Vendor record and the Primary Contact (Contact record) has a valid Email Address.
Note: This field is matched on the Email to Payable feature.
Payment Services
In order to remit payments to Vendors on your behalf, Edenred Pay requires specific information on your Vendor records depending upon the method of payment and for it to be formatted in a particular way. Since this process is most likely going to take some time, it can be started early and can run parallel while completing other configuration setups.
Note: The actual enrollment of Vendors into Edenred Pay is in a separate section that will occur later during the onboarding process.
Complete the steps below for each Vendor that you want to pay using Payment Services with the Vendor’s preferred method as Virtual Card, ACH, or Check.
- Ensure the following fields are entered or selected on all Vendor records:
- Accounting Type – this can be set to Vendor or Customer and Vendor.
- Accounting Active – select this checkbox to make the Vendor record active.
-
Billing Address – this needs to be the full and complete Billing Address.
- Address Line 1 (Street number and name)
- Address Line 2 (Optional)
- City
- State (full name of the US state)
- Zip Code (five digit code is required)
- Country (set this to "United States")
- Enter an AP Remittance Email address for each Vendor. This is the main email address that will receive Virtual Card payment information or remittance information for a Check or ACH payment. Enter a single email address in this field.
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(Optional) In the AP Vendor Emails field, enter any additional email address(es) that should receive Virtual Card payment information and/or remittance information for a Check or ACH payment.
Note: If you have more than one email address to enter in this field, use a comma to separate each email address.
- Optional) Select the Individual checkbox on the Account record when paying the Vendor using funds that will go into a personal checking account, rather than a business checking account.
When this checkbox is selected in Accounting Seed, the Individual field on the Vendor will automatically be set in Edenred Pay.
- For Vendors who would like to be paid by ACH, as a preliminary exercise, we recommend that you:
- Identify this list of Vendors
- Determine where and how to retrieve bank information for each Vendor. For example, if you have been using a different system to pay your Vendors using ACH, you will have bank account and routing numbers for them, which will need to be migrated. Other useful information includes the following:
- Bank Name
- Name of the Account Owner
- Type of Account (Individual or Business)
- If there is more than one bank account for a specific Vendor, then identify the one that should be the default payment method.
Important: The Vendor Payment Methods cannot be imported into Accounting Seed until you get to the Import Vendor Payment Methods for ACH Vendors section.
Important: At this point, do not enable the Enroll in Payment Services checkbox or set the Payment Services Type. You will complete enrollment in the Process Test Payments and Enroll Vendors section.
Update Page Layouts and Permissions (Existing Customers)
Most of the configuration changes that are included in this section will only need to be performed by existing Accounting Seed customers. However, the update to the Payable Line object is optional for both new and existing customer.
Ledger object
Page Layout changes
- Edit the page layout on the Ledger object:
- Display the main/default Ledger record and click the Gear icon then select Edit Object.
- From the left navigation panel, click Page Layouts. Then, select the Ledger Layout.
-
Drag and drop the Accounting Method field into the Information section.
Important: On the Transactional Ledger record, select an Accounting Method from the drop-down list. - Add a new Payment Services section into which related fields will be added:
- Drag and drop the Section field onto the page layout directly under the Default PDF Formats section.
- Enter Payment Services in the Section Name field. Then, click OK.
- Drag and drop the following related fields into the newly created Payment Services section:
- Taxpayer Identification Number
- Enrolled In Payment Services – set this field as Read-Only. You can do this by selecting the field and clicking the Wrench icon to display the Field Properties dialog box. Then, select the Read-Only textbox and click OK.
- Payment Services Company Code – set this field as Read-Only
- Payment Services Enrollment Status – set this field as Read-Only
- Application Email (formerly Payment Notifications Email)
- Payment Withdrawal Method
- Application URL – this URL field will automatically be updated by Edenred after you Apply for Payment Services.
- Application Id – Edenred will automatically set this identification field after you Apply for Payment Services. It provides a way for Edenred to uniquely identify your business entity.
-
Address – this will be a search lookup field on the Ledger for the company’s address. If the address is not found, you will be able to add the company’s name and address.
Note: When the company's address is configured on the Ledger, the State name cannot be abbreviated.
- Add the Apply for Payment Services button:
- Click Mobile & Lightning Actions.
- Drag and drop the Apply for Payment Services button onto the page layout in the Salesforce Mobile and Lightning Experience Actions section.
- Click Save to save all of the changes that you made to the Ledger object.
Lightning Record Page Edits
Adding this Logo Lightning Web Component allows you to upload your company’s logo into the Ledger screen, which Edenred will use on your behalf in email correspondence.
- Display the main/default Ledger record. Click the Gear icon and select Edit Page.
- From the left navigation panel, scroll down to the Custom Managed components.
- Click and drag and drop the File Manager component into the right panel in the upper right section of the screen.
- Click Save.
- Click Activate.
- Click Assign as Org Default.
- Click Next.
- Click Save.
Account object
- Edit the page layout in the Account object and add the new Payment Services section. Then, add the field names listed below.
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- AP Remittance Email
- AP Vendor Emails
- Individual
- Payment Services Type
- Enable Payment Services
- Last Payment Services Sync Date – set this field as Read-Only
- Payment Services Vendor ID – set this field as Read-Only
- For Email to Payable, ensure that the Primary Contact field (AcctSeed__Billing_Contact__c) is on the Account page layout.
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On the Account page layout, select Related Lists. Then, drag and drop the AP Payment Methods related list onto the page layout directly below the Cash Disbursements related list. Click the Wrench icon, and add the field names listed below.
Note: Payment Method Name should already be selected as the first field name.
-
- Default
- Payment Method Type
- Last Four Digits
- Status
(Optional) Add the ACH Quick Action button
If you are using ACH Payment Methods to pay your Vendors, you can import them by using a .CSV file or add the Quick Action button onto the Account record for adding one-off Payment Methods.
- Display an Account record. Then, click the Gear icon and select Edit Object.
- Select Buttons, Links, and Actions.
- Click New Action.
- Create a Record defaults in the Action Type drop-down list. Do not change this default.
- Select Payment Method from the Target Object drop-down list.
- Select Vendor from the Relationship drop-down list.
- Enter Add Vendor Payment Method in the Label field.
- Press Enter in the Name field to automatically display the name from the Label field.
-
Enter For use with AP Payment Services in the Description field.
Note: Click here to view the above image in full screen.
- Click Save.
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From the Action: Add Vendor Payment Method layout, add the following fields (in the order displayed below):
- Default
- Vendor
- Payment Processor
- Payment Method Type
- Bank Account Type
- Routing Number
- Account Number
- External ID
- Last Four Digits
- Click Save.
- From the left panel, click Page Layouts. Then, select the Account page layout.
- Select Mobile & Lightning Actions.
- Drag and drop the Add Vendor Payment Method button into the Salesforce Mobile and Lightning Experience Actions section.
- Click Save.
When you are ready to create a new Vendor Payment Method, you can simply click Add Vendor Payment Method on the Account record. The Add Vendor Payment Method dialog box will display for you complete the fields and save the new Payment Method for the selected Vendor.
Payable object
Edit the page layout in the Payable object and add the new Payment Services section. Then, add the field name listed below.
- Payment Service Eligible
While editing the page layout in the Payable object, add the field name below to the Date Information section. This is a formula field that will display a date, which is the Payable’s Issue Date + the Vendor’s Payable Discount Days Due.
- Early Pay Date
Update Permissions
For AS Hub Authorization, add the following to a custom permission set and assign this to an admin user or an integration user.
- Apex Classes
- AcctSeed.AccountingSeedHubHelper
- AcctSeed.AccountingSeedHubService
- System Permissions
- API Enabled
- Download APP Exchange
- Field Permissions under Object settings
- Account object | provide Edit access to the Fax field
For Email to Payable and Payment Proposals users, create and assign a custom permission set with the following:
- Apex Classes
- AcctSeed.APAutomationService
- AcctSeed.FileManagerController
- AcctSeed.FilePreviewCarouselController
- AcctSeed.FilePreviewCarouselFieldOptions
- AcctSeed.PaymentProposal
- AcctSeed.PaymentProposalSearchService
- Field Permissions under Object settings
- Payables Object | under Field Permissions provide Edit access to the Default File Id field.
- For Payment Services
- Cash Disbursement Object | Edit access to the Payment Services Type field.
- Cash Disbursement Object | Read access to the Bank Disbursement field.
- Payment Proposal Line Object | Edit access to the Aggregate Balance, Credit Amount and Status fields.
Update the Payable Lightning Record Page
Note: If you have a custom Lightning Record page, scroll down to the next set of instructions.
Use the Accounting Seed standard page
Use the steps below to Activate the Advanced Line Manager (ALM) Payable Record Home setting. ALM will be available in the Payable screen to add Payable Lines.
- Display a Payable record.
- Click the Gear icon. Then, select Edit Page.
- Click the Pages drop-down list and select ALM Payable Record Home.
- Click Activation.
- Click Assign as Org Default.
- Click Save.
Add the Lightning Components to your Custom Lightning Record page
Use the steps below to add the Advanced Line Manager and the Related Documents carousel component to your custom Payable Lightning Record page.
- Make a note of the column heading names in your existing Payable Lines related list.
- Remove the old Payable Lines related list.
- Display a Payable record, and edit the page to display the Lightning Record Page.
- From the left navigation panel, scroll down to the Custom - Managed components.
- Select the Advanced Line Manager. Then, drag and drop this component onto the page at the location where you want it to display.
- From the right panel, select/enter the following:
- For Child Relationship, select AcctSeed__Account_Payable_Line__c.AcctSeed__Account_Payable__c (AcctSeed__Project_Account_Payable_Lines__r)
- For Column Fieldset, enter AcctSeed__Advanced_Line_Manager_Columns
- For Drawer Fieldset, enter AcctSeed__Advanced_Line_Manager_Drawer.
- To add the Related Documents component, from the left navigation panel, select the File Preview Carousel. Then, drag and drop it onto the Lightning Record Page in the location where you want it to display.
- From the right panel, change the Store File ID to Default File ID.
- Click Save, and Activate the page, if necessary.
- Edit the Column and Drawer fieldsets to display the column heading names that were on your old Payable Lines related list. Access the Object Manager | Payable Lines | Field Sets, and select Advanced Line Manager Columns to select the fields in the order of importance when the drawer is collapsed. Select the Advanced Line Manager Drawer field set to include any additional fields that should display when the drawer is expanded.
- Save your changes to the field set(s).
Payable Line object (New and Existing Customers)
If you are a new or existing Accounting Seed customer, and you want to see a line number for each Payable Line when using the Advanced Line Manager (ALM), complete the steps below.
- Display the Payable Line object.
- Click Fields & Relationships.
- Click New.
- Under the Data Type column, select the Number radio button.
- Click Next.
- Enter Line Order in the Field Label.
- Click Next twice.
- Click Save.
- Display a Payable.
- Click the Gear icon and select Edit Page.
- Click the Payable Lines related list.
- Copy/paste AcctSeed__Line_Order__c into the Line Order textbox.
Note: Click here to view the above image in full screen. - Click Save.
- Click Activate.
- Click Assign as Org Default. The Desktop radio button should be selected.
- Click Next.
- Click Save.
- Click Back in the upper left portion of the screen.
- Refresh the Payable record. The line number will display for each line on the Payable record.
Cash Disbursement object
Edit the page layout in the Cash Disbursement object and add the new Payment Services section. Then, add the field names listed below.
- Payment Services Type
- Payment Service Status – set this field as Read-Only
- Payment Service Status Note – set this field as Read-Only
- Payment Proposal
- Payment Method
- Bank Disbursement
- Payment Proposal Line
- Payment Services ID – set this field as Read-Only
- Last Payment Service Sync Date – set this field as Read-Only
Add Payment Services as a value to the Type field to the Cash Disbursement object.
- Display a Cash Disbursement. Then, click the Gear icon and select Edit Object.
- Click Fields & Relationships.
- Scroll down and click the Type hyperlink.
- Scroll to Values and click New.
- Add Payment Services and click Save.
- From the Values section, click Edit on the Payment Services Value.
- Enter AS Pay in the API Name field.
Note: Do not select the Make this value the default for the master picklist checkbox. - Click Save.
Payment Method object
Edit the page layout in the Payment Method object and add the new Payment Services section. Then, add the field names listed below.
- Vendor
- Account Number
- Available Balance
- Current Balance
Note: The AP Payment Method does not need to be added onto the layout.
Make the below updates to fields on the Payment Method object:
- On the Payment Method Type field add Virtual Card as a value
- On the Verification Status field add PENDING and ACTIVE values (in uppercase letters).
General Ledger Account object
Edit the page layout in the General Ledger Account object and add Bank Account field onto the page layout.
Bank Disbursement object
The page layout information will automatically be updated for the Bank Disbursement object.
Note: No configuration is required for the Bank Disbursement object.
Bank Account object
The page layout information will automatically be updated for the Bank Account object.
Note: No configuration is required for the Bank Account object.
The Bank Account screen will include the ability to add the main signor’s signature, which will be used on checks to your Vendors.
Activate Remote Site Setting and Authorize AS Hub on Payment Settings
Activate Remote Site Setting
This is required if the Spring '24 release was pushed to your production org.
Note: If your org was upgraded using the installation link, simply verify that the Active checkbox has been selected on this Remote Site Setting. Then, continue below to Authorize AS Hub.
- Click the Gear icon and select Setup.
- Enter Remote in the Quick Find textbox.
- Select Remote Site Settings.
- Select the ASQProd_AccountingSeed setting.
- click Edit.
- Select the Active checkbox.
- Click Save.
Note: Click here to view the above image in full screen.
Authorize AS Hub
This is a one-time setting that is an authentication step, which allows the data from Edenred to be transmitted back into your org. Completing this setting will lay the foundation for data transmission once the onboarding process begins. For information on completing this one-time setting, refer to the Accounting Seed Hub Authorization article.
Best Practice: It is recommend that the Authorize AS Hub setting be completed by a user with the AS Full Admin permission set assigned. Some organizations have an "integration user," and this type of user can complete this setting as long as they have a Salesforce license, the AS Full Admin permission set and additional permissions, which are listed in the Update Page Layout and Permissions section of this article.
Important: When using the "integration user," you must log out as your username, and explicitly log in as the integration user. Note that using the "Login" button on the user record to log in as the integration user will display an insufficient privileges error message when you attempt to complete the Authorize AS Hub setting.
Set the Default Payment Services Ledger
This setting allows you to select and set your main Transactional Ledger for AP Automation. For more information, refer to the Set Default Payment Services Ledger section on the Payment Settings article.
Best Practice: It is recommended that this setting be performed by a user with the AS Full Admin permission set assigned.
Enroll Ledger(s) in Payment Services
As a part of this onboarding process, the Payment Services section that you added to the Ledger object will need to have information completed in that section on the Ledger screen. Currently, the AP Automation supports USD Ledgers.
Note: Click here to view the above image in full screen.
Single-Ledger Org
- Navigate to Accounting Home and click the Setup tab. Then, under the Ledger menu, click Ledgers.
- Select your default Ledger record. Then, click Edit.
- From the Payment Services section, complete all of the following fields:
- Taxpayer Identification Number – enter the TIN for the business entity
- Application Email (formerly Payment Notifications Email) – enter the email address of the person who will complete the Edenred application. This person will need to have access to the company’s statements and financial information. Typically, this is most likely the CFO or the Owner of the company.
- Payment Withdrawal Method – select By Transaction from the drop-down list
- Click Save.
- From the Logo section, upload (or drag and drop) your company’s logo image file into this section of this Ledger screen. This logo will be used on the remittance email sent by Edenred Pay to your Vendors, on your behalf.
- Share the Logo file with the user who authorized the Accounting Seed Hub. Click the Notes and Files tab, click the Logo file, and then click Share: select the Accounting Seed Hub user as a "Viewer" and click Done.
Note: The logo should be a PNG or JPG file that is 300 x 70 pixels.
- Share the Logo file with the user who authorized the Accounting Seed Hub. Click the Notes and Files tab, click the Logo file, and then click Share: select the Accounting Seed Hub user as a "Viewer" and click Done.
- Click Apply for Payment Services. The Apply for Payment Services dialog box displays with the email address that was entered above.
- Click Apply. This will prompt Edenred Pay to send a URL to the Application URL field on the Ledger page.
- Refresh the Ledger page. The Payment Services Enrollment Status has been updated to Initialized. Additionally, a URL displays in the Application URL field.
- Copy/paste the URL into a new browser window, and press Enter. The Register for Accounting Seed form displays.
- Enter the required information.
- Click Register.
Edenred will display an acknowledgement. Also, the Payment Services Enrollment Status on the Ledger page will be updated to In Progress.
At this point, Edenred will send you an email with instructions to set up your account and begin the application process. You will complete the application process in the Complete the Edenred Pay Account Setup and Application Form section below.
- From the Payment Services section, complete the Address field. Search for and select the company’s address. Otherwise, click New Address to add the company’s address. Ensure that the Country field has the two letter format.
Important: Do not edit the remaining fields, which will automatically be updated by Edenred.
Multi-Ledger Org
On a Multi-Ledger org, you will first need to determine:
- The Transactional Ledgers for which you would like to enable Payment Services
-and- - Which of these Ledgers should be set up as a “parent” Ledger. Edenred Pay requires this so that your master data (Vendors and Payment Methods) are associated to this parent Ledger. Note that this is also the Ledger from which your application will be started.
Next, on all child Ledger(s) that you intend to enable for Payment Services, enter their Taxpayer Identification Number (TIN). Then on the “parent” Ledger, enter all of the information and follow the same steps as listed under the Single Ledger Org.
Complete the Edenred Pay Account Setup and Application Form
Important: Make sure that the following domains are trusted sites in your email: corporatespending.com and edenred.com.
For assistance with completing the application form, refer to the Edenred Review Checklist.
After you submit the necessary registration information and click Register, an email will be sent to the email address that was entered in the Application Email (formerly Payment Notifications Email) field on the Ledger record. The email will include a “Let’s go” hyperlink, which you can click to continue. After clicking this link, you will be prompted to create a password, which will be used to log into Edenred Pay. Once your password has been set, the Welcome screen below displays with the Begin Application button, which you can click to start the application process.
When your Edenred Pay account has been created, complete the application for your company.
Note: For Multi-Ledger orgs, you will need to provide details for each Transactional Ledger on the same application. The Edenred application includes the following sections:
- General Information
- Contact Information
- Company Structure
- Bankruptcy Detail
- Bank Reference
- CSI Paysystems Designated Admin User
- Company Documents
Additional tabs on which information may need to be provided include the following:
- Schedule
- Application Members
- Account Applicant
Once the application is complete, Edenred begins the review process and updates the status. This status is tracked on the main Ledger’s Payment Services Enrollment Status field.
The Payment Services Enrollment Status field will be updated as you complete the Edenred Pay registration. This field is set to Active once Edenred Pay has completed their underwriting process and your application is approved. The AP Automation onboarding team will work with you to activate the Ledger(s), if necessary to complete this step.
Status | Description |
Initialized | An application URL has been created. |
Registered | An application URL has been submitted (registered). |
In Progress | The application has been started. This indicates that the user has successfully logged into the eApp. |
Pending Customer Signature | The application has been completed and is pending the Customer's signature prior to being submitted for compliance review. |
In Review | The application has been submitted and is in compliance review. |
Active | The application has been approved. |
Declined | The application has been declined. |
Complete the Bank Account and GL Account Settings
The Bank Account object was added to capture details about your main bank account from which Edenred will make payments on your behalf. The Bank Account record will need to be created first with the fields completed and the signature file added. Once the prerequisites are complete, the bank account can be enrolled for Payment Services. Finally, the Bank Account record is set as a lookup to the related Bank GL Account.
If this is a Multi-Ledger org, you will need to create a Bank Account record for each Ledger that is enrolled in Payment Services.
Important: Create a different bank account for each Transactional Ledger that is enrolled in Payment Services. Each of these bank accounts will also need to be mapped to distinct Bank GL Accounts.
Follow the steps below to complete the Bank Account setup:
- Click the App Launcher and search for Bank Account. Then, select it to display the Bank Account screen.
Note: You can add a tab for the Bank Account screen. For more information, refer to the Create a Custom Tab article. - Click New. The New Bank Account dialog box displays.
- Complete all of the following fields (even if they do not display as required fields).
- Name – enter the official name of the bank, this will display on any checks that are sent out via Edenred.
- Ledger – search for and select the main/default Transactional Ledger. With Multi-Ledger orgs, select the respective Ledger that is associated with this bank account.
- Account Number – enter the bank account number.
- Account Type – click the drop-down list to select the appropriate type
- Payor Name – this is the company name, which displays printed on the top left section of the check (if used) above the company address.
- Payor Email – enter the email address for the payor
-
Routing Number – enter the routing number (without spaces) for the bank account. This must be a nine digit number and must begin with a 0, 1 or 2.
Important: During import, spreadsheets often convert this value to a number and drop off the leading zero, so set the format appropriately. -
Bank Fraction (or Fractional Number) – this number looks like XX-YYYY/ZZZZ and usually displays on the check. The ZZZZ is the first four digits of your routing number (you can skip the leading zeros). The YYYY is the next four digits of your routing number (the last or 9th digit is the control digit). The XX is the city/state where the bank is located (see the sample check below).
Note: If you are unable to locate this number on your physical check, reach out to your bank.
- Address – this is the actual name of the bank and the address that is printed on the check. Set the Name on the Address record to the Bank's name and complete the address fields with the two letter State and Country codes.
- Click Save.
- From the Upload Signature section of the Bank Account screen, upload (or drag and drop) an image file with the main check signor’s signature. This signature will be used on checks to your Vendors. If you have two signatories, let the onboarding team know so that they can configure the second signature.
The image file should be 200 pixels per inch, while maintaining the dimensions of a maximum of 3.0 inches wide by 0.36 inches high, and no larger than 10 KB. The image should be saved as one of the following file formats: .jpeg, .jpg, .png, or .gif.
Important: Once the signature file is uploaded and displays correctly, share the signature file with the user who authorized the Accounting Seed Hub. To do this, click the Related tab on the Bank Account record and click Files, click the signature file, and then, click the Share icon. In the Share signature dialog box, enter and select the Accounting Seed Hub user, select Viewer and click Share.
Follow the steps below to Enroll the Bank Account:
Prerequisite: The Ledger is enrolled with Edenred Pay and has a Payment Services Company ID populated. Once the prerequisite is completed, you can enroll the bank account with these steps:
- Edit the Bank Account record.
- Select the Enroll for Payment Services checkbox in the Payment Services section.
- Click Save.
Follow the steps below to set the Bank Account record as a lookup to the related Bank GL Account:
Important: On Multi-Ledger orgs you will need to map each bank account record to distinct Bank GL Accounts.
- Navigate to Accounting Home and click the Setup tab. Then, under the Ledger menu, click General Ledger Accounts.
- Select the associated bank GL Account. Then, click Edit.
- From the Bank Account field, search for and select the Bank Account name that was created in the steps above.
- Click Save.
(Optional) Enable Automated Match in Bank Direct Connect
Enable this setting if you want to have expense bank transactions that flow in from your bank account to be automatically matched to any existing Cash Disbursements or credit Journal Entry Lines that have the same Amount, Ledger, and are within the Cash-out Default Matching Setting Days, which you have set in Bank Settings.
Note: If you decide not to enable this setting, you will need to manually match the bank transaction to the specific Cash Disbursement.
- Navigate to Accounting Home and click the Create Entries tab. Then, under the Banking menu, click Bank Direct Connect.
- Click the Bank Settings tab.
- Select the Enable Global Automated Match checkbox.
Note: Click here to view the above image in full screen.
- Click Save.
Configure Payment Services in Edenred
Remove Debit Blocks
Edenred Pay will debit the Bank Account that you have set up to pay your Vendors. Most banks have debit blocks to prevent un-authorized debits. Contact your bank to understand how to remove debit blocks, as this can vary across financial institutions. Then, remove the debit block for the following:
- Company ID 1455377944
Process Test Payments and Enroll Vendors
Common Vendor setup for any Payment Services Type (ACH, Virtual Card, or Check)
- Create a test Vendor record.
Best Practice: Create a separate Vendor record for each Payment Services Type that you want to test - Complete the following fields:
- Billing Address - include the State and Country with two letter codes
- Primary Contact – include the name, email address, and phone number. The API Name on this field is AcctSeed__Billing_Contact__c
- AP Remittance Email – include the same email address
- (Optional) AP Vendor Emails - include any additional email address(es) that should receive Virtual Card payment information and/or remittance information for a Check or ACH payment. If more than one email address is entered, use a comma to separate each one.
Complete the Additional steps to Test an ACH Vendor
- Complete the basic setup steps above.
- Add a Payment Method for the test ACH Vendor.
- Complete the following to easily create Payment Methods:
- Click here to add the ACH Quick Action button.
- Navigate to the test Vendor, and click Add Vendor Payment Method.
- Complete all of the fields that were added above with the details from a live bank account, which will receive the funds from the test transaction.
- Complete the following to easily create Payment Methods:
- To enable the test Vendor for Payment Services do the following:
- Edit the Vendor record, and select ACH from the Payment Services Type drop-down list. Click Save.
- Edit the Vendor record again, and select the Enable Payment Services checkbox. Click Save.
Expected Results
- The Payment Services Vendor ID should be populated with an ID from Edenred Pay.
- The ACH Bank Account should see a $0.01 deposit made within 4 days. This is Edenred Pay’s verification step.
Note: Edenred Pay might switch the Payment Services Type to Check until they have completed the penny verification test. - The Verification Status on the Payment Method should be set to Active. This indicates that you can begin processing payments for this Vendor to their ACH account.
Note: It is not necessary to track the Payment Services Enrollment Status field. This is related to Edenred Pay’s Vendor Outreach & Enrollment.
Complete the Additional steps to Test a Virtual Card Vendor
Important: Unless you are certain that the Vendor will accept Virtual Card payments, our recommendation is to set this value to Check, and let Edenred do their outreach, Then, if the Vendor accepts, the Payment Services Type is set to Virtual Card. For the purposes of the test, this can be set directly to Virtual Card.
- Complete the basic setup steps above.
- To enable the test Vendor for Payment Services do the following:
- Edit the Vendor record, and select Virtual Card from the Payment Services Type drop-down list. Click Save.
- Edit the Vendor record again, and select the Enable Payment Services checkbox. Click Save.
Expected Results
- The Payment Services Vendor ID should be populated with an ID from Edenred Pay. This indicates that you can begin processing payments for this Vendor to their Virtual Card account.
Note: It is not necessary to track the Payment Services Enrollment Status field. This is related to Edenred Pay’s Vendor Outreach & Enrollment.
Complete the Additional steps to Test a Check Vendor
- Complete the basic setup steps above.
- To enable the test Vendor for Payment Services do the following:
- Edit the Vendor record, and select Check from the Payment Services Type drop-down list. Click Save.
- Edit the Vendor record again, and select the Enable Payment Services checkbox. Click Save.
Expected Results
- The Payment Services Vendor ID should be populated with an ID from Edenred Pay. This indicates that you can begin processing payments for this Vendor to their Check account.
Note: It is not necessary to track the Payment Services Enrollment Status field. This is related to Edenred Pay’s Vendor Outreach & Enrollment.
Run a Micro-transaction Test(s)
Prerequisite: The Bank Account record should be set to Enrolled. Additionally, the Bank GL Account that is associated to the Bank Account record must have this Bank Account record selected.
- Create and post a Payable for $0.01.
Note: If you are testing more than one Payment Services Type, create a slightly different amount for each Payable. - Click Pay. Then, select Payment Services as the Type and 0 as the Discount amount.
- Click Pay & Post.
- Navigate to the Cash Disbursement and display it.
Expected Results
- Confirm that the Payment Services ID on the Cash Disbursement is populated.
Important: If the Payment Services ID is not populated, contact Customer Support. - The Payment Services Status on the Cash Disbursement should be set to Pending. This status should be checked periodically for any issues.
- On payments that have been sent:
- For ACH and Virtual Card payments, within 2-3 days, you should see the Cash Disbursement amount being debited (funded) from your bank account. From this point in 3-4 days:
- ACH – the amount paid to the Vendor in their account for ACH
- Virtual Card – the remittance email sent with the payment information to the Vendor’s email address in 2-3 days
- Check – typically, checks are mailed on the next business day.
- For ACH and Virtual Card payments, within 2-3 days, you should see the Cash Disbursement amount being debited (funded) from your bank account. From this point in 3-4 days:
- On the Cash Disbursement, a final Payment Services Status of Reconcile Complete indicates that the payment was successfully processed.
Process the live payments as a Vendor
- Virtual Card – when the remittance email is received, use the card information to receive the funds. From the Cash Disbursement, click the Payment Method link to view the Available Balance.
- ACH – payment should be available in the Vendor’s ACH bank account.
- Check – contact your bank about processing checks through Edenred Pay. Then, once you receive the check, deposit it so you can see the entire process.
Import Vendor Payment Methods for ACH Vendors
The list of ACH Vendors were identified in an earlier section. Along with this, the bank details for Vendors would have been exported out of the system that you currently use to pay them.
The onboarding team will guide you through this process and will help determine the best method to import this information. Whether using the Salesforce Data Loader or Data Import Wizard, or creating these records manually, use the table below for the required and recommended fields. If you plan to import these records, you can use this import template.
Field on the Payment Method object | Import your Payment Methods CSV File and include the fields listed below | Create a Payment Method manually by entering the fields listed below |
Vendor | Vendor ID | Vendor Account name |
Default | Set this to TRUE if it is the only payment method for this Vendor. If there are multiple payment methods for the Vendor, set to TRUE on the default one and the rest should be set to FALSE. | Select this checkbox if it is the only payment method for this Vendor. If there are multiple payment methods, this checkbox should be selected on the one that is the default and unchecked on the rest. |
Payment Processor | Salesforce ID of the Edenred Payment Processor | Select the Edenred Payment Processor |
Payment Method Type | Select Bank Account | Select Bank |
Bank Account Type (optional, but recommended) | Select Individual or Business | Select Individual or Business |
Bank Name (optional, but recommended) | Name of the Bank | |
Account Number | Bank Account Number (enter without dashes or spaces) | |
Routing Number (must be 9 digits) | Bank Routing Number (enter without spaces) | |
External ID* | Set to a test value (see note below) | |
Last Four Digits* | Set this to the last four digits of your ACH Bank Account Number | |
Expiration Month* | Not necessary for imports | Set to a test value (see note below) |
Expiration Year* | Not necessary for imports | Set to a test value (see note below) |
*The same Payment Method object is used for Accounts Receivable and Accounts Payable. Certain fields such as, Last Four Digits are currently set to required. During import or record creation, set these fields to a test/mock value; this will be disregarded by Edenred when processing payments.
Enable Vendors for Payment Services
Once your Vendor records have all the information needed to process payments, complete the steps below to enroll them in Payment Services.
- Select the appropriate Payment Services Type for each Vendor.
- Virtual Card
- ACH
- Check
- Select the Enable Payment Services checkbox.
- Click Save.
Notes:
- Edenred will send back a Payment Services ID to indicate that this information has been updated in Edenred.
- For Vendors with ACH as the Payment Services Type, once you add the Payment Method and enable for Payment Services, Edenred will conduct a penny test by depositing one cent into the Vendor's bank account. Once this has completed (it can take up to 2-3 days), the bank account is ready for payments. Contact your ACH Vendors to let them know about the "penny test' so that they can confirm once this is complete.
Automatic Reconciliation of the test transaction
In Bank Direct Connect – Bank Settings, when the bank transaction comes in, if the Enable Global Automated Match checkbox is selected, the bank transaction will automatically be matched to the related Cash Disbursement. If this checkbox is not selected, the bank transaction must be manually matched to the Cash Disbursement. Once matched, the Cash Disbursement will automatically clear on the Bank Reconciliation.
Configure Payment Proposal
Schedule Automated Jobs
The Payment Proposal feature enables you to search for, prioritize, submit Payables for approval, and finally to actually pay the Payables. This feature relies on the Pay Payment Proposal automated job to send all approved Payment Proposals for payment. The Pay Payment Proposal job performs the following:
- Includes all of your Payment Proposals that are in an Approved Posting Status.
- Creates the necessary Cash Disbursements and cash application records (AP Disbursements).
- Creates any credit application records (AP Credit Memos) based upon your Payment Proposal.
Best Practice: It is the posting of the Cash Disbursement that sends the information to Edenred Pay. Therefore, we recommend adding the Cash Disbursement Scheduled Post job after the Payment Proposal automated job so that after the Cash Disbursements are created, the Scheduled Post job will automatically post them. If your AP Disbursements are NOT set to auto-post, we recommend adding this after the Cash Disbursement Scheduled Post job. In the sample screen below, we also included the Scheduled Bank Download job so that it can bring in your bank auto-matching and reconcile on your Bank Reconciliation.
Note: If you need information about how to schedule an automated job, refer to the Automated Jobs article.
Note: Click here to view the above image in full screen.
Add Filters to the Payment Proposal Search ReportThe Payment Proposal Search Report is used as a part of the Advanced Search in the Payment Proposal screen. You can add standard or custom filters, as well as configure filter logic to find the Payables that you need to pay. For example, a service providing business might include “Project Site” as a custom filter to be able to perform an Advanced Search using this filter in the Payment Proposal screen.
- Navigate to Accounting Home and click the Run Reports tab. Then, under the Custom menu, click Management Reports.
- Click All Folders. Then, select the Payment Proposal Search Reports folder.
- Click Payment Proposal Search.
- Click Edit.
- Click the Filters tab.
- Click in the Add Filter search textbox to display the available list of filters.
Note: Remember that you can also add custom filters to the standard list that displays.
- Select each filter and operator, as necessary to include in your Advanced Search. Then, click Apply. For example, you selected Balance as a filter. Therefore, you might want include “Not equal to” as the operator, and “0.00” in the operator textbox. Then, when you use this filter as part of an Advanced Search, the search results will automatically exclude records with a zero balance.
Note: The selected filters can always be modified/deleted later. Once you have had an opportunity to become familiar with using Payment Proposals, you might decide to make adjustments to the selected filters. - Click Save.
Create a Copy of the Payment Proposal Search Report
You can also create a copy of the Payment Proposal Search Report and rename it, as necessary. For example, you might add filters to a report to specifically search for software vendor license bills or perhaps you want to search for Payables that are only related to utility bills. You could save a copy of this report so that at any time you can come back to the Payment Proposal screen and select the Report Name that only includes precisely the type of bills you want to search for. Use the steps below to create a copy of the Payment Proposal Search Report.
- Navigate to Accounting Home and click the Run Reports tab. Then, under the Custom menu, click Management Reports.
- Click All Folders. Then, select the Payment Proposal Search Reports folder.
Important: In order to select the saved copy of the report from the Advanced Search tab in the Payment Proposal screen, it must be in the Payment Proposal Search Reports folder. - Click Payment Proposal Search.
- Click the drop-down arrow in the upper-right portion of the screen, and select Save As. The Save Report As dialog box displays.
Note: Click here to view the above image in full screen.
- Rename the Report Name, as necessary.
- Click Save.
- From this point, you can follow the steps in the Add Filters to the Payment Proposal Search Report section above to add filters for your new report.
- (Optional) Repeat these steps to create another copy of the Payment Proposal Search Report with a different Report Name.
Configure Email to Payable
Set up an Email Service
The Accounting Seed AP Automation features provide the ability to share an email address with your Vendors, which they can use to attach and send Payable invoices. In order to create this email address, you will need to set up an Email Service. For more information, refer to the Email to Payable article.
Send a Test Email to PayableIn order to perform this test, you will need a sample invoice that can be attached to the test email.
- Copy/paste the email address that you created using the Email to Payable article into the To field on a new email.
- Add Test Email to Payable in the subject line.
- Attach the sample invoice to the email. Then, send the email.
- Navigate to the Payables list view.
- Select the All list view. The new Payable that was created from the email will display with a Posting Status of “Draft,” as mentioned in the Email to Payable article.
Note: If the new Payable with the “Draft” Posting Status does not display, refresh the page. This might take a few minutes to display. - Click the Payable to display it and then scroll down to the Payable Lines section, which is the Advanced Line Manager.
Note: Once the Payable record is automatically generated, an initial new row will display in the Advanced Line Manager for creating the first Payable Line. As in the sample screen below, the invoice that was attached to the email will display in the Related Documents carousel below this so that you can quickly and easily add your Payable Lines.
Note: Click here to view the above image in full screen.
____________________
Winter '25 Release
Bank Account Number must be entered without dashes or spaces and the Routing Number must be 9 digits.
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Summer '24 Release
The AP Vendor Email and Individual fields were added to the Account object.
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