To cancel your Accounting Seed subscription, please follow the steps below:
- Deallocate your Accounting Seed users
- Complete the attached subscription cancellation form
- Send the form by email to firstname.lastname@example.org
Cancellation Terms For Monthly Contracts
All user licenses must be deallocated, and the signed cancellation form with correct Salesforce Organization ID must be received five business days before the monthly billing date to avoid the next month's billing.
All licenses removals and contract terminations take effect 30 days after the next billing date. Customer should expect 2 additional monthly bills after their cancellation is received by Accounting Seed. All license sales and service sales are final and non-refundable.
Cancellation Terms For Annual Contracts
All user licenses must be deallocated, and the signed cancellation form with correct Salesforce Organization ID must be received 30 calendar days before the annual billing date.
For All Cancellations
Cancellations take effect at the beginning of the next subscription period. There are no refunds for licenses canceled in the current subscription period. All sales for Accounting Seed licenses and consulting are final and are not refundable.
See AS Subscription Cancellation Form.pdf (50 KB) below
Uninstalling Accounting Seed
Once you are ready to uninstall Accounting Seed, you can do that from the Setup Menu/Build/Installed Packages page.
Tip: You will need to make sure that any Accounting Seed package fields or lookups to package fields are not required elsewhere in your Salesforce solution. If they are you will not be able to uninstall Accounting Seed until you resolve this requirement.